Faq meaning (what is it, concept and definition)

What is FAQ:

FAQ is an acronym for the English expression Frequently Asked Questions , which in Spanish we can translate as 'frequently asked questions'. As such, it is a list of frequently asked questions with their respective answers on a particular topic.

These types of lists are common, especially on the websites of institutions, organizations or services, and serve to help users to clear the main doubts that may arise about the operation of the site or about the steps necessary for any procedure.

As such, FAQs are an information tool that allows us to more efficiently manage customer or user concerns. This translates into a significant saving of time to attend to more complex and specific questions that may arise.

FAQs are especially frequent in the Internet environment, where generally the sites have a section designed precisely to answer the most common questions from users.

However, it is a format that has transcended the computer world, and today you can find FAQs in user manuals or information brochures for some products and services.

In Spanish, meanwhile, there are also the acronyms Frequently Asked Questions (PUF) or Frequently Asked Questions (PP. FF.), Although they are not widely used.